Shipping policy

SHIPPING POLICY

PRODUCTION TIME

• Each piece is handmade to order
• 2-3 weeks production time for custom pieces
• Wedding bands: order minimum 2 months before desired date

SHIPPING From Switzerland worldwide via:

• Swiss Post with tracking
• UPS Express with insurance

SHIPPING COSTS Switzerland and France:

• Free shipping
• Express option: CHF 15 (1-2 business days)

International:

• Europe (except France): CHF 25 (5-7 business days)
• Rest of world: CHF 35 (7-10 business days)
• Express option available upon request

INSURANCE All shipments insured for declared jewelry value.

TRACKING Tracking number provided by email upon shipment.

RETURNS Return address: 36 Avenue Cardinal-Mermillod 1227 Carouge Switzerland

Questions: mimojoaillerie@gmail.com

Note: Timeframes are estimates and may vary by destination and local conditions.